WassabiWhatsApp AI assistant for independent hotels
Wassabi is a WhatsApp-native AI assistant from HATIX that answers guest messages, handles booking requests and hands over to staff when a human is needed.
Join the waitlistThe problem
Guests message at all hours, and nobody is there to answer.
What it does
Wassabi is a WhatsApp-native, multi-agent operations layer for independent hotels. It answers guest messages at any hour, handles booking enquiries and requests end to end, and hands over to staff when a human is needed.
Hotels already live on WhatsApp. Wassabi works inside that channel, so guests do not need an app and staff do not need to learn a new tool.
How it helps
- Answers guests on WhatsApp, day and night
- Handles bookings and requests end to end
- Hands over to staff when a human is needed
Frequently asked questions
What is Wassabi?
Wassabi is a WhatsApp-native AI assistant for independent hotels. It replies to guests, handles booking requests and passes conversations to staff when needed.
Which hotels is Wassabi built for?
Independent hotels and small properties that handle guest enquiries on WhatsApp and do not have round-the-clock staff.
Does Wassabi replace hotel staff?
No. It handles routine messages and hands over to your team whenever a person is needed. Humans stay in control.
Is Wassabi available now?
Wassabi is in development. You can request early access through the contact form.